Sr Product Applications Specialist

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

SR PRODUCT APPLICATIONS SPECIALIST

Job Description

• We are seeking a product application specialist with a passion and curiosity to discover new ways to improve our customer's success using our vibrational spectroscopy instruments and software.

• FTIR Spectroscopy instruments provide scientific insights across a wide variety of applications including pharmaceutical and industrial QA/QC, contaminant analysis, forensic investigation of toxicological substances and trace materials and industrial chemical/polymer analysis. In this role you will contribute to the success of our customers by delivering solutions that have a meaningful impact on their work.

• The ideal candidate will drive growth for the portfolio by investigating and developing new applications through engagement with customers, key opinion leaders and commercial teams globally.

Location: Onsite in Tewskbury, MA

Essential Duties and Responsibilities:

• Develop a thorough understanding and strong application knowledge of the Thermo Fisher Scientific MarqMetrix Raman product line, including the theory, operation and applications in biopharma/pharma, oil and gas, petroleum and polymers, food, and beverage, as well as relevant industries.

• Communicate regularly with the product management and R&D teams and actively provide input on new product requirements, software and service offering, feedback on system performance, features, and potential problems, and optimize development of methods and applications for Raman spectroscopy.

• Keep informed of key applications and industry trends. Identify, cultivate, and manage collaborations with key opinion leaders (KOL) and commercial partners to generate new applications contents to demonstrate our product value proposition and support the marketing activities.

• Cultivate positive customer relationships and function as a high-level customer interface for specific instrument/applications issues, explain sophisticated technology details, give in depth technical presentations, prepare product and workflow demonstrations, and assist in customers’ applications development.

Minimum Education and Experience Requirements:

• Advanced degree in Physics, Chemistry, Chemical Engineering, Materials Science, or related fields required, Ph.D. preferred. A bachelor’s degree with 5-7 years of relevant industrial experience will be considered.

• 5+ years experience with Raman spectroscopy and pharma/biopharma Process Analytical Technology (PAT) is a MUST; additional experience with other vibrational spectroscopy techniques such as FTIR and NIR is a plus.

• Effective verbal and written communication and good interpersonal skills are required.

• Excellent public presentation skills and the ability to interact with and influence customers.

• Proven ability to work within a collaborative team environment and focus on individual, time dependent projects.

Knowledge, Skills, and Abilities necessary to perform essential functions (Non-negotiable):

• Technical

  • Proven experience with PAT, chemometrics and Raman spectroscopy. Experience with MarqMetrix All-In-One hardware/software will be a plus.

  • Familiar with PAT applications in pharma/biopharma, including their principles, implementations, and regulatory requirements.

  • Logical thought process with attention to details.

• Communication: clear, concise, understandable

• Effective time and project management

  • Flexibility to work as required at busy times such as demos and trade shows.

  • Consistently follow up on items/tasks

  • Demonstrates consistent decisiveness (independent action)

  • Minimal direct supervision required.

• Business Acumen

  • Developed broad business scope.

  • Know/understand the relevant market.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.