Account Manager (Chromatography & Mass Spec.)

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

ACCOUNT MANAGER (CHROMATOGRAPHY & MASS SPEC.)

Job Description

• Location: Suseo, Seoul and Field
• Type: Regular (정규직)
• Major Work Scope: Account Management and New Account Development
• Client Coverage: Electronics(Display, Clean energy, Semiconductor)
• Portfolio: Link
• Division: Chromatography and Mass Spectrometry Division (CMD)

The Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an Account focused role with the primary responsibility for selling and supporting all CMD products. The Account Manager role maintains effective and long-lasting customer relationships, develops opportunities for strategic growth of the account and works collaboratively and effectively to bring world class support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. The AM is the primary point of contact and provides sales expertise, guidance and help driving all CMD commercial activities within the account.

Key Responsibilities

Selling Agility

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.

• Manages and nurtures account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers as necessary and expedites orders.

• Identifies, documents and confirms the best technology choice to meet the customer needs. Collaboratively review application needs and Thermo Fisher Scientific deliverables with internal resources, specialists and customer to increase number of “first time right installations” post-sale.

• Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.

• Utilizes data and metrics to develop and report on account development strategies and tactics.

• Be responsive to customers’ needs, as well as to conditions and trends that affect them and work independently to manage customer relationships.

• Conducts product evaluations demonstrating the value of our products.

• Drives Growth.

• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities.

• Manages direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains pipeline of opportunities to meet or exceed all sales objectives.

• Leverages internal and external resources to meet customer needs.

• Uses Thermo Fisher Scientific’s sales tools to effectively manage the accounts, opportunities, pipelines and forecast in an accurate and timely manner.

• Maintains awareness of competitor and industry activity. Introduces new products and services as available.

• Leads collaboration and coordination with (technical) sales / field application / lab application / and Instrument & Enterprise Services(IES) specialists (as well as any other internal partner) to provide technical expertise.

• Attends and runs technical business presentations, and when required, trade shows, user meetings and other customer events; Positively always represents Thermo Fisher Scientific throughout customer locations.

• Exchanges of account information and Sales Leads within and across Thermo Fisher Scientific commercial divisions.

• Works expertly in a team selling environment engaging the best internal company resources to solve customer challenges.

Requirements/ Qualifications

• Sales representative with 5+ years of experience; Chromatography and/or Mass Spectrometry instruments is preferred

• Over 7+ years of experience is preferred.

• Experience and knowledge on Chromatography, Mass spectroscopy are preferred.

• Bachelor's degree in chemistry, chemical engineering, physics or equivalent.

• Good computer skills with proficiency in MS Office products such as Word, Excel, PowerPoint and Outlook.

• English: Written English(Reading and Writing) is available

Knowledge, Skills, Abilities

• Ability to prioritize activities that achieve sales goals, good time and territory management skills.

• Must possess a valid driver's license and be able to travel both by ground and air carrier.

• Visibility, Integrity and Passion.

• Action and results-oriented with an assertive and accountable attitude.

• Good communication skill with customers and colleagues.

• Our 4i Values: Integrity – Innovation – Intensity – Involvement

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.