Field Service Specialist

Metrohm is one of the world’s most trusted manufacturers of high-precision instruments for chemical analysis. Founded in 1943 by Bertold Suhner in Herisau, Switzerland, Metrohm has grown to an international company that supplies its products in more than 80 countries through more than 37 own subsidiaries and numerous exclusive distributors.

We are the North American division of world-renown Metrohm AG (Herisau, Switzerland), an industry leader in laboratory instruments and accessories for analytical testing/research. We are looking for an experienced Field Service Specialist – Chemical Instrumentation Equipment to join our team in the Southern Greater Houston area. This position will be responsible for a territory that includes Freeport, Bryan/College Station, Katy, Bay City, and surrounding areas.

FIELD SERVICE SPECIALIST

Do you enjoy solving customer problems? Do you excel at troubleshooting scientific instruments?

It's an exciting time at Metrohm USA!

It’s your chance to be an integral part of dynamic team and make an immediate impact!

As a successful Metrohm Field Service Specialist you will apply your instrument /chemistry knowledge and technical experience to solve customer’s instrumentation issues and ensure optimal system performance.

On-site service may include simple-to-complex repairs, installations, preventive maintenance, certification, refresher training and more.

You will get to travel to a diverse group of labs, meet different people and see various instrument applications at work. You will have the resources to support the client face to face, via phone, email and WebEx. The ability to juggle/prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with local Sales colleagues and customer support, ensure sure-fire success in this role. Significant field travel will be required.

Ideal Experience and Education:

• BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience with scientific equipment. Experience traveling for business in the past is a plus.

Additional requirements:

• Valid driver’s license, stable credit history and successful drug screening. Regional travel requirement will be assigned by manager.

Why Work for Us?

• Our innovative, high quality products are found in laboratories of all kinds academic, industrial, research, quality control, processing, manufacturing and scale-up and all over the world, although our efforts concentrate on North America. As part of a global entity and growing organization you will be part of a progressive and high-energy team, focused on bringing quality products to market and excelling in quality customer service. We provide a professional, dynamic environment and offer competitive salaries with an excellent benefits package.

These benefits include:

• Comprehensive Medical, Dental and Vision

• Basic life insurance and accidental death and dismemberment

• Short- and long-term disability

• Tuition reimbursement program

• Paid vacation, holidays, sick and personal days

• Generous RRSP Plan

• And more!

Qualified individuals with a disability have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1 calling 813-316-4735 (2) informing us regarding the nature of your request and (3) providing your contact information. Please do not direct any other general employment related questions to this email and/or phone number. Only inquiries concerning a request for a reasonable accommodation will be responded to from this e-mail address and/or phone number.

Metrohm USA, Inc. is an Equal Opportunity Employer. EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

Metrohm USA, Inc. is a federal contractor with a commitment to engage in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.

Metrohm USA, Inc. is an E-Verify employer.