Informatics Sales Account Manager Eastern Europe , Middle East & Africa

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Sales Development Manager

Overview

As an Informatics Account Manager you will be responsible for a territory of varied accounts which will be managed through a consultancy and partnering approach to design and deliver solutions that will benefit our customers. Accounts can require bespoke, cutting edge solutions others require off the shelf solutions. Our Account Managers are responsible for balancing and managing a territory of well-established accounts with a good installation base with the expectation that they can grow accounts and sales base.

Within a typical week our Account Managers will develop a pipeline, manage opportunities and provide forecasts to the management team. Regularly meeting with customers in person or virtually to explore avenues of partnering with them as well as introducing new technology. Waters Informatics Account Managers work closely with the Commercial, Marketing and our Professional Services team.

This activity requires strong account management, customer service and rapport building skills as well as an ability to talk through a customer’s requirements.

Responsibilities

• Achieve orders and sales goals for your designated territory
• Discuss product solutions and concepts with prospective customers
• Position and demonstrate at high level Waters Informatics products, Empower CDS, NuGenesis LMS and Waters_Connect, to prospective customers
• Manage accounts in collaboration with System Account Managers and Distributors and expand business within your designated territory
• Develop and execute selling plans and projects to expand accounts and capture new business
• Contribute to the long-term satisfaction and loyalty of customers
• Develop relationships with key customer accounts using a trusted advisor approach
• Interface with the Waters field organization on strategic planning and service delivery
• Organise events/webinars to keep customers and distributors abreast of new developments
• Ensure CRM compliance (Compass) on opportunities being worked upon 
• Support the organisation business goals by maximising any opportunities through every customer interaction

Being an Informatics Account Manager involves travel throughout the territory of responsibility and brings you a great degree of flexibility in how you manage your accounts and how you work in the field!

This is a great opportunity to build a successful sales record with the leading measurement company and a great opportunity to learn along the way. There are multiple avenues to grow further in Waters both within the role and beyond depending on what you would like to do - this could be within sales, marketing or in one of our more technical positions.

Qualifications

Requirements

• Field sales and chromatography laboratory workflow experience are required
• Demonstrated experience with enterprise class software solutions such as CDS, Lab Management System products, etc.
• Previous use of Waters Informatics, or competitive systems would be advantageous.

In return you will receive

• Competitive salary
• Company Car
• Sales Incentive Plan
• Annual leave
• Contributory based pension scheme

We are proud to be a “Best Place to Work” for equality as awarded by the European Human Rights Campaign Foundation and at Wilmslow we work with a number of partners including Stonewall, STEM Women and STEM Returners in ensuring we are an open and inclusive workplace where people can bring their whole selves to work – this is really important to us! When you join Waters you can contribute to this mission by joining our European Diversity Hub!

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community.