Chemistry Sales Account Manager

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

Chemistry Sales Account Manager

Overview

As a Chemistry Account Manager you will be responsible for a territory of varied accounts which will be fulfilled through a combination of run rate business as well as identifying and working with customers looking to develop new methods and rectify issues they may have with their lab workflow.

Within a typical week our Chemistry Account Managers will review their overall run rate year to date, analyse their revenue of strategic and smaller accounts to determine areas of focus and customer visits. This activity requires strong account management, customer service and rapport building skills as well as an ability to talk through a customer’s chemistry workflow and application.

The primary focus of this position will be on sales of Chemistry consumables and automation systems (Andrew + pipetting) in the Eastern France and French-speaking part of Switzerland.

Responsibilities

• Ensuring the health of your current territory - approaching new and existing customers, customer visits, delivering workshops on customer sites, providing technical advise to customers reviewing their chemistry needs.
• Reviewing your pipeline – assessing YTD figures, reviewing contracts due to expire/renew, responding to inbound requests and answering to public or private tenders.
• Assessing future pipeline- evaluating customers who are analysing their chemistry processes and how Waters chemistry consumables can support their improvements.
• Creating a business plan aligned with the corporate strategy and implementing it
• Following-up of marketing activities using in person visits, phone calls or teleconference calls
• Reporting your activities in our CRM system and taking care of the customer database

Being a Chemistry Account Manager involves travel throughout the territory of responsibility and brings you a great degree of flexibility in how you manage your accounts and how you work in the field!

This is a great opportunity to have visibility across a mix of customers operating in different markets and a great opportunity to learn loads along the way. There are multiple avenues to grow further in Waters both within the role and beyond depending on what you would like to do - this could be within systems sales, marketing or in one of our more technical positions.

Qualifications

Requirements

• You may have worked in a lab previously developing methods or had a sales position and be used to chemistry workflows and applications. Both are great for us in this role!
• Knowledge and relevant qualification in Analytical Chemistry or Biology with knowledge of Liquid Chromatography and Sample Preparation (Master level or equivalent)
• A proactive individual committed to customer service and passionate about making processes more efficient and reliable.
  Great problem solving skills to support our customers address some of their chemistry challenges
• Good team spirit and the capability to work in collaboration with several partners in a matrix organization.
  Excellent communication and listening skills
• Motivated, autonomous, self-organized and willing to learn
• French as native language required and a good level of English is necessary
• Valid driving licence

The commitment and passion from our team is very precious to the Waters organization. We are a solid corner stone in the journey from sample to result for our customers. We are unique as a team, contributing to the Waters Difference.

In return you will receive

• Competitive salary
• Company Car
• Sales Incentive Plan
• 25 days annual leave
• Private health insurance

We are proud to be a “Best Place to Work” for equality as awarded by the European Human Rights Campaign Foundation and at Wilmslow we work with a number of partners including Stonewall, STEM Women and STEM Returners in ensuring we are an open and inclusive workplace where people can bring their whole selves to work – this is really important to us! When you join Waters you can contribute to this mission by joining our European EDI Hub!