Field Service Engineer
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Field Service Engineer
TThe SCIEX Field Service Engineer is responsible to maintain, install and repair Sciex products at both internal and external customer sites, including our strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members.
This position is part of the Field Technical Service organization and is based Newark, Delaware and is fully remote.
In this role, you will have the opportunity to:
- Experienced in performing high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products.
- Performs qualifications services and customer training, and responsible for customer satisfaction at strategic accounts.
- Completes administration duties (logging service activities, expense reporting, inventory, etc.)
The essential requirements of the job include:
- Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
- LCMS and/or capillary electrophoresis experience is required, prior experience using and/or servicing mass spectrometry or scientific instrumentation.
- Field Service experience in any scientific field required.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region
- Must have a valid driver’s license with an acceptable driving record
- Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist
It would be a plus if you also possess previous experience in:
- Ability to troubleshoot and follow problem-solving procedures
- Experience with electrical and mechanical technology and follow all required safety protocols
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
This job is also eligible for bonus/incentive pay.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
