Field Service Technician
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Field Service Technician
The Service Technician is responsible for developing the knowledge and skills to support the maintenance, installation and repair of Sciex products at both internal and external customer sites. This entry-level position works under close supervision and mentoring by a manager, regional specialist, and senior engineers within the territory. Tasks are performed independently as proficiencies are developed.
This position is part of the Field Technical Service organization and is based Pittsburgh, PA and is fully remote.
In this role, you will have the opportunity to:
- Develop knowledge of applicable products, customer support, and technical skills vital to perform high-quality preventative maintenance and troubleshooting of instruments.
- Mentors or assists with preventative maintenance, installation, and repairs, and independently as ability improves.
- Completes administration duties (logging service activities, expense reporting, inventory, etc.)
The essential requirements of the job include:
- Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, or Engineering
- Early/Emerging career - No experience required.
- Hold and maintain a valid Driver's License; meet Vendor Credentialing requirements; ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- This position requires flying and/or driving travel, which may potentially include up to 50% overnight stays. Travel will primarily be domestic but may occasionally be international.
- Must have a valid driver’s license with an acceptable driving record.
- Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
It would be a plus if you also possess previous experience in:
- Ability to learn troubleshooting and problem-solving procedures.
- Exposed to moving parts and electricity that require safety protocols.
- Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region.
SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
