District Manager France
For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.
SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
District Manager France
The District Manager is responsible for the service business within the assigned district and for leading the activity of all field service engineers to achieve the district’s service support objectives and business plan. Serves as owner and point of contact for escalated service activity within the district. Responsibilities include achieving/exceeding assigned installation, maintenance and repair targets through effective coaching and development of employees, identifying, and implementing process improvements and changes to increase the group’s effectiveness and value to its customers, and managing the team's job performance and career development.
This position is part of the Field Service Team and will be located in Paris area or any French cities with good connections (International Airport, High Speed Train).
In this role, you will have the opportunity to:
- Effectively strategize and drive business object, plan, direct and coordinate the daily activities of service personnel to achieve service and business objectives. (Revenue/Orders/Margin/OP)
- Communicate and defuse internal and external customer/employee situations and communicate and work with other department managers to identify potential improvements in the quality of services and/or support provided.
- Identify service, technical and workflow skills assessment and mentoring to the team.
- Develop and track performance objectives for the team and effectively addresses and resolves employee issues
- Demonstrate effective communication skills, either through team interactions or presentations to clearly articulate business objectives strategies
- Handle district company assets including inventory, company cars, and tools.
- Communicate regularly with sales colleagues to drive business objectives.
The essential requirements of the job include:
- Associate’s degree or Bachelor's degree in Life Sciences, Chemistry, Engineering or equivalent experience.
- Business acumen that includes budgeting, logistics and project leadership or management
- Must possess strong management skills to effectively lead and direct Field Service Engineers to achieve district business objectives.
- Able to develop others through demonstration, coaching and counseling
- Ability to instill customer satisfaction that is recognizable and valuable to the customer
- Valid Driver's License required. Travel by vehicle or airplane within assigned geography
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
