CrossLab Service Account Manager

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent.

Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life.  Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us.

CrossLab Service Account Manager – PA/DE/NJ

This job is available in 8 locations

• US-PA-Remote Location-Philadelphia Area
• US-NJ-Remote Location
• US-DE-Remote Location
• US-DE-Remote Location-Wilmington/Newport Area

Job Description

This role will reside in the Services & Support Division (SSD) and be responsible for service sales and account management in the PA, DE, and NJ territories within the Northeast Region.  The role will be supporting both new and renewing service agreement customers engaging in the entire CrossLab Asset Performance Management portfolio.  From standard service contracts through lab-wide Asset Performance Management enhanced by the latest CrossLab digital solutions, this diversified sales rep will drive asymmetric top line growth in a top performing territory.

You will partner with the team of inside and outside sales reps supporting the territory, taking a leadership position on the team to drive strategy and to ensure proactive sales tactics are being utilized on all viable opportunities throughout the territory.  You will broaden your network by partnering with Service Delivery Team, CopC, Credit/Collections, and many other business partners to ensure our customers a world-class experience from sale to delivery throughout their many years of engagement with the CrossLab team.

Your Role

• Responsible for generating existing and/or new sales for assigned named accounts or assigned geographic, territory, industry or accounts list
• Promotes and sells products and/or solutions to current or new customers/partners and informs customers of new product introductions
• Creates monitors and revises lead generation plans
• Responsible for developing customers and maintaining their satisfaction. Maintains positive ongoing long-term relationships with key customers
• Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries; actively creates business opportunities
• Determines and develops approaches to sales assignments to achieve quota/ strategies
• Leads projects requiring coordination with other functions, organizations
• Solves a broad range of problems of varying scope and complexity

Qualifications

• Bachelors or Masters Degree Required
• 4+ years relevant experience in Sales and Account Management in the Life Sciences Industry
• Requires in-depth knowledge and experience in job and ability to work independently

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.

Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030.

For more information about equal employment opportunity protections, please visit.

• Option to Work Remote: Yes
• Travel Required: 50% of the Time
• Schedule: Full time
• Shift: Day
• Duration: No End Date
• Job Function: Sales