Account Manager - Chromatography & Mass Spectrometry

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent.
Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us.
Account Manager - Chromatography & Mass Spectrometry
Job Description
This role will predominately focus on the Life science & Biotech market / applications. As an Account Manager, you will be part of Agilent’s dynamic sales team. In this critical role you will utilize your expertise and technical knowledge to grow the life science, academic and biopharma business. The territory will be based in London and Cambridge, you will sell chromatography and mass spectrometry solutions and proactively develop and implement a successful sales strategy to exceed target. As an integral member of the UK Sales team, you will focus on acquiring new customers, while maintaining and growing the existing installed base. As part of this team, you will be supported by Product Specialists and Application Engineers.
Account Manager Primary Responsibilities
- Achieve all sales targets around quota and sales forecasts.
- Selling to universities and research Institutes at all levels. Building networks within UK academia.
- Responsible for developing customer relationships and maintaining a high level of customer satisfaction
- Proactively prospect for new customers and new opportunities by developing business in Startups and University spin out’s
- Understand customer needs and identifying solutions to non-standard tasks/queries to create business opportunities.
- Work collaboratively across all Agilent channels: CSD (Consumables), CSO (Service Delivery), SSD (Service Sales), COPC (Customer Operations Center).
- Work with Field Sales Channel on the development and implementation of key marketing programs.
- Must proactively drive the sales cycle and forecast sales accurately.
- Provide rigor around CRM updates, expense reporting, and other required business processes.
- Consistently demonstrates Agilent Core Values of: Innovation and Contribution, Trust, Respect, Teamwork, Uncompromising Integrity, Focus and Accountability.
Qualifications
- B.S., M.S. or Ph.D. in Biology, Chemistry, other applied field or equivalent combination of education and experience.
- Experience of selling instruments / solutions in Agilent's markets.
- Working understanding of Chromatography and Mass Spectrometry, as it pertains to an analytical lab.
- Demonstrable knowledge of the Life Sciences / Biotech market.
- Perfect networking abilities to integrate customer priorities and influence key stakeholders.
- Fluent in English.
What will make you stand out
- An in-depth understanding of LCMS
- The ability to negotiate and mitigate critical customer issues.
- Ability to interface at all levels within an organization for both internal/external customers.
- Excellent Verbal and written Communication Skills as well as Interpersonal and Presentation Skills.
- Strong ability to network both internally and externally.
- Highly motivated, with excellent self-management, organizational and prioritization skills.
- Teaming/Collaboration Skills (resource management and team leadership).
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
- Option to Work Remote: Yes
- Travel Required: 50% of the Time
- Schedule: Full time
- Shift: Day
- Duration: No End Date
- Job Function: Sales