Field Service Engineer - Munich area
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
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Field Service Engineer (m/f/d) Munich area
Responsibilities
We are looking for a service engineer to support our mass spectrometer business in the Munich area. You can expect an international work environment in the fastest growing segment (microbial identifications) in a growing company within a dynamic team.
You will travel mainly within the Munich area and southern Germany, partially also within the DACH region.
- National (and international) service of Bruker Daltonics MALDI-TOF Biotyper Instruments.
- Installation and commissioning.
- Documentation and planning of the service cases. (IQ/OQ/PV according to FDA/CE-IVD procedures)
- Customer trainings
- Maintenance , troubleshooting and repair at customer site.
- Support via phone and remote maintenance via web access to the customer system.
We can offer you
- An attractive job in a dynamic and engaged team.
- An interdisciplinary work environment in an expanding business.
- Continuous development through appropriate advanced training.
- Appropriate employee benefits, including a company car.
- Product trainings in our international trainings center to support you in your development.
Qualifications
- Laboratory school / University level in a relevant field by study or experience.
- Experience within microbiology (Bacterial ID/Medical Diagnostics) is highly preferred.
- Flexible attitude towards operating a hotline during weekend hours in the future, to expand our support in routine diagnostics.
- Experience from work with vacuum technology , high pressure gases and high pressure liquids are seen as a merit.
- a current and valid driving license; willingness to travel is a must.
- Very good communication skills.
- MALDI, ESI, TOF, (GC, GCMS, or HPLC) knowledge is seen as a big benefit.
- no visa or other restriction preventing travel in the USA or EU.
- the capacity to take responsibility for the complete installation and commissioning of sophisticated instrumentation and to instruct users in its basic operation
- ability to diagnose causes of malfunction and to actively resolve customers’ service problems
- good computer literacy, including familiarity with data system hardware and industry standard operating systems
- fluent in English and German (C1 Level)
- valid working permission within the EU
Job Location: Munich area
