Director Clinical Product Solutions

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters and TA Instruments enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.  

Director Clinical Product Solutions

Overview

Waters is a leader in life sciences tools, starting with liquid chromatography technologies in the 1960s! Since then, Waters has pioneered analytical techniques across markets including Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including therapeutic drug monitoring, newborn screening, and endocrinology.

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics! For 10+ years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, metabolites and lipids. LC-MS based assays are crucial to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new ionization methods, improved ease of use, as well as novel applications in ‘omics’ research and anatomical pathology.

Reporting to Senior Director, Clinical Product Solutions, this position will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets. 

Responsibilities

• Acts as a product and business owner for LC-MS/MS informatics solutions specific for clinical diagnostics.
• Be responsible for the VoC and competitive benchmark efforts to identify unmet need and develop value proposition of new product solutions for key therapeutic areas of responsibility.
• Lead the development of business cases for new product solutions or product enhancements.
• Develop comprehensive target product profile through both qualitative and quantitative market and customer requirement assessment
• Lead VOC SME (Subject Matter Experts) customer relationship management and continuous customer feedback activities throughout the entire product development gate and phase process to ensure closed loop feedback between customers and new product/solution implementation.
• Partner with the Clinical, Regulatory and Quality departments for successful clinical studies, regulatory submissions and clearance to enable the launch of new solutions to the market.
• Define and implement the New Product Launch strategies. Partner with field marketing, sales and service management teams to establish and implement commercial launch plans, to maximize the sales impact in the first 2 years.
• Partner closely with Global Marketing, R&D, and Commercial teams on content generation to fulfill marketing strategy campaigns.

Qualifications

Qualifications:

• Minimum BSc in a Scientific field or equivalent.
• MBA is highly desirable
• Experience in LC/MS product management is required.
• IVD experience is desirable.
• Experience in a product management, business development, sales, or other customer-facing role in clinical diagnostic market is highly desired.
• Experience with developing 'Go-to-Market' product strategies
• Ability to influence cross-functional teams without formal authority. 

Key Skills:

• LC/MS and IVD/Medical Device Project Management
• Continuous Process Improvement
• Deep understanding of Waters’ clinical products
• Exceptional written and oral communication skills.
• Exceptional organization and problem-solving skills.
• Exceptional interpersonal skills.