Field Service Engineer - HPLC

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent.

Field Service Engineer - HPLC

Job Description

Candidates from the Guadalajara and Jalisco metropolitan area will be prioritized due to geographical buisness needs.

Join Agilent and play a key role in supporting scientific advancements that improve lives. As a Field Service Engineer, you will ensure laboratories operate efficiently by installing, maintaining, and troubleshooting cutting-edge instrumentation. This role is ideal for a problem-solver with strong technical expertise and a passion for customer success.

Key Responsibilities:

• Install, configure, and optimize Agilent and multi-vendor systems, including hardware, software, and networking components.
• Diagnose and resolve performance issues, ensuring minimal downtime.
• Perform preventive and corrective maintenance to enhance system reliability.
• Provide technical guidance to customers on system operation and maintenance best practices.
• Train customers and internal teams on Agilent solutions.
• Proactively identify and address potential equipment issues to prevent disruptions.

Qualifications

• Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, or a related field.
• 1+ years of experience in a similar role or as an end-user of HPLC systems.
• Experience with chromatography solutions (Agilent or non-Agilent) is a plus.
• Excellent verbal and written communication skills in Spanish and English.
• Ability to travel frequently (60%+); valid driver’s license required (company vehicle provided).
• Passport and U.S. visa are desirable.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

• Travel Required: 50% of the Time
• Shift: Day
• Duration: No End Date
• Job Function: Services & Support