System Account Manager II

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters and TA Instruments enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.  

System Account Manager II

Overview

As a Systems Account Manager of Lombardy you will be responsible for a territory of varied accounts which will be managed through a consultancy and partnering approach to design and deliver solutions that will benefit our customers. Accounts can require bespoke, cutting edge solutions others require off the shelf solutions. Our Account Managers are responsible for balancing and managing a territory of well-established accounts with a good installation base with the expectation that they can grow accounts and sales base.

Within a typical week our Account Managers will develop a pipeline, manage opportunities and provide forecasts to the management team. Regularly meeting with customers in person or virtually to explore avenues of partnering with them as well as introducing new technology. Our Account Managers work closely with the marketing teams and our demo lab chemists.

This activity requires strong account management, customer service and rapport building skills as well as an ability to talk through a customer’s system requirements.

Responsibilities

• Ensuring the health of your current territory (Lombardy) - approaching new and existing customers, customer visits, delivering workshops on customer sites, providing technical advise to customers reviewing their systems needs.
• Reviewing and developing your pipeline on a weekly to monthly basis.
• Assessing future pipeline- evaluating customers who are interested in working with Waters solutions and instrumentation; providing applications support to our demo chemists and facility in Manchester

Being a Systems Account Manager involves travel throughout the territory of responsibility (Lomabardy) and brings you a great degree of flexibility in how you manage your accounts and how you work in the field!

This is a great opportunity to build a successful sales record with the leading measurement company and a great opportunity to learn loads along the way. There are multiple avenues to grow further in Waters both within the role and beyond depending on what you would like to do - this could be within systems sales, marketing or in one of our more technical positions.

Qualifications

Requirements:

• You may have worked in a lab previously or had a sales position. Both are great for us in this role!
• Knowledge or a qualification in a Scientific discipline and experience with Liquid Chromatography and Mass Spectrometry would be useful
• A proactive individual committed to customer service and passionate about making processes more efficient and reliable.
• Great problem-solving skills to support our customers address some of their systems challenges

In return you will receive:

• Competitive salary
• Company Car
• Sales Incentive Plan
• 25 days annual leave
• Private health and dental insurance
• Contributory based pension scheme