Application Scientist- LCMS
Inactive
Thermo Fisher Scientific - Career
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Application Scientist- LCMS
Primary Responsibility:
- Pre-sales demonstration with applications for high end technology (LCMS and LCMSMS)
- Post-Sales training to customer trouble shooting at customer place as well as in Technical Centre to support LSMS sales team (30-50%)
- Technical Training sessions for Customer as well as internal customers.
- Help to maintain and increase product usage and support sales efforts through technical presentations and product demonstration.
- Develop and maintain positive relationship with customers.
- Accompany Sales Representatives on sales calls in customer laboratories to provide technical and applications assistance
- Act as a key contributor of customer feedback to develop new technical collateral White paper with collaboration of customer.
- Assist in creation and review of technical literature including manuals and application notes
Knowledge, Skills, Abilities:
- Excellent / expert knowledge of LCMS method development and / or method validation and transfer
- Proven problem-solving and troubleshooting abilities, enabling the identification and resolution of issues.
- Customer Success experience beneficial.
- Demonstrates excellent written and oral communication skills, enabling effective communication within the team and among collaborators.
- Proficient in delivering effective presentations and strong attention to detail and technical skills.
- Displays exceptional time management and project management skills, ensuring efficient completion of tasks.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
