Product Specialist - HPLC

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world.  Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu’s outstanding reputation and “Excellence in Science.”  People dedicated to our mission have the largest impact on Shimadzu’s continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

Product Specialist - HPLC

What can Shimadzu offer YOU?

• Our Culture: A work environment that values diversity, inclusion & belonging
• Competitive Compensation: Day 1 Benefits & Competitive Salary
• Retirement Benefits: Matching 401K & Profit-Sharing Program
• Professional Growth: Clear pathways for Career, Leadership, and Personal Development
• Health Benefits: Flexible Spending/Health Savings Accounts
• Work-Life Balance: Generous & Front-Loaded Paid Time Off Plan
• Education: Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks: Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company-paid life insurance & short-term disability programs
• Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one’s career and personal development
• ADDITIONAL COMPENSATION:
  • For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.
  • For Employees who reside in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA).

Shimadzu Scientific Instruments is seeking a motivated Product Specialist to join our team! In this role, you will create technical marketing materials and documents for sales, provide training, and offer installation and maintenance support for our HPLC operations. Your focus will be on enhancing product positioning while delivering high-quality, timely support to our customers. You’ll engage directly with clients, addressing their needs and collaborating with the Marketing team, Sales, Service, and Regional staff.

JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Provide marketing support to the sales team, including developing demonstration strategies and presenting products to potential and current customers
• Gather and analyze competitive information for assigned products, reporting findings to the sales team
• Create sales support documentation, including feature/benefit analyses and positioning strategies for each assigned product
• Conduct evaluations of market needs and propose hardware and software solutions to address those needs
• Develop and deliver technical training courses and materials for customers and Shimadzu employees, while maintaining instruments in application laboratories and supporting qualification tests as needed

EDUCATION AND QUALIFICATIONS:

• Bachelor’s degree in a life science field; a higher-level degree is strongly preferred
• Minimum of two years of experience in technical applications or method development with HPLC
• Experience in maintenance and repair of analytical instrumentation; marketing and sales experience are highly desirable
• Strong attention to detail, exceptional customer service skills, and a dependable work ethic
• Willingness to travel, including occasional overnight stays

At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

Compensation & Benefits:

This is an exempt, full-time position that is eligible for benefits. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit our website at www.ssi.shimadzu.com/jobs. Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage.

Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. After one year, employees are eligible for a generous short-term disability program, which complies with FMLA regulations, with the company covering 100% of the monthly premiums. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7–12.

The starting salary range for this position is $87,000 to $89,000 annually, with compensation paid on a semi-monthly, exempt salaried basis. Additional variable compensation includes an incentive plan based on company and service performance, paid semi-annually in April and October. A discretionary year-end bonus may also be provided based on overall company performance.

Qualifications

Skills

• Instrument- HPLC - Expert
• Phone Support - Expert
• Technical Writing - Expert
• Training - Expert

Behaviors

Required

• Functional Expert: Considered a thought leader on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Thought Provoking: Capable of making others think deeply on a subject

Education

Preferred

• Bachelors or better in Chemistry.