Pharma Account Manager I

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Field Sales Engineer – Systems/Instruments to support the very successful growth of our businesses across (Insert job territory here). Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.

As Field Sales Engineer – Systems/Instruments, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will demonstrates a clear grasp of understanding the customers’ business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings you a great degree of flexibility working in the field. Your role will be designated to either a territory and/or markets.

• Achieve and exceed sales objectives by promoting Waters' full range of products and services, including Wyatt, LC, Mass Spectrometry, Informatics, Consumables, and Services. Utilize value and solution selling techniques to highlight the benefits and applications of our products to potential customers.
• Develop and implement a comprehensive strategic business plan to achieve growth targets.
• Initiate and lead business development activities such as marketing meetings, product demonstrations, and customer-focused seminars. These activities aim to generate leads, nurture customer relationships, and drive product adoption.
• Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads, and actions through CRM. Ensure daily and weekly updates to provide a clear and up-to-date picture of sales activities and pipeline status.
• Coordinate all sales activities within defined accounts, including lead generation, follow-up, cold calling, technical seminars, demos, and customer support. Ensure a seamless and integrated approach to customer engagement and support.
• Establish and maintain key customer relationships by understanding their application needs and providing tailored solutions. Use these insights to effectively sell new products and drive customer satisfaction and loyalty.
• Develop detailed business plans and accurately forecast territory results. Provide market intelligence to identify potential customers and competitive activity. Use this information to adjust strategies and ensure alignment with market trends and customer needs.

Education:

• Bachelors/Masters Degree in scientific area such as chemistry, biology, or biochemistry

Experience:

• Technical knowledge and practical solution selling experience, ideally in (choose applicable technology for your vacancy: LC/MS/Informatics/LC-MS).
• Experience in a laboratory, with a background in chromatography and mass spectrometry.
• Exposure within a relevant field or industry.

Skills:

• Action-oriented and eager to achieve results.
• Strong communication and presentation skills.
• Highly organized, well-prepared, with good time management skills.
• Strong interpersonal skills and a good listener.
• Mature disposition, positive attitude, and a strong sense of commitment.
• Adaptable to a dynamic and ever-changing environment.
• Strong technical background in analytical technologies, especially LC and MS.

 Travel:

• This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.