Staff Scientist - Field Applications (Bioprocessing)
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Staff Scientist - Field Applications (Bioprocessing)
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Staff Scientist – Upstream Applications
As a Staff Scientist (Upstream), you will serve as a technical leader supporting customers across Southeast Asia (SEA), delivering expert guidance on industry-leading bioprocessing solutions. You will work alongside a committed team supporting customers from early-stage process development through commercial GMP manufacturing. We are looking for a motivated and accountable individual who thrives in a customer-facing environment and is passionate about helping customers make the world healthier, cleaner, and safer.
Role & Responsibilities
- Provide expert-level technical and applications support for single-use bioprocessing equipment and workflows to customers.
- Partner with sales and business development teams to support pre- and post-sales activities, driving customer success and revenue growth.
- Deliver technical seminars, webinars, product demonstrations, and customer training on upstream bioprocessing, single-use technologies, and automation control software.
- Serve as a technical authority on cell line development, media development services, process scale-up, workflow optimization, and custom design of single-use consumables.
- Lead on-site customer engagements, including GEMBA activities, to assess workflows, identify improvement opportunities, and resolve technical challenges.
- Support customer troubleshooting, quality investigations, and the development of test protocols for process validation in collaboration with quality and manufacturing teams.
- Act as the Voice of Customer, providing feedback on product performance, quality, and innovation to internal stakeholders.
- Support field service engineering teams during installation, commissioning, and IOQ qualification activities.
- Serve as a subject matter expert for the existing product portfolio and support new product innovation (NPI) initiatives.
- Maintain awareness of industry trends, competitive technologies, and market developments through participation in conferences, trade shows, and industry events.
Requirements
- Advanced tertiary qualification (Master’s degree or higher) in Biotechnology, Biochemical Engineering, Chemical Engineering, Molecular Biology, or a related discipline.
- Minimum of 8 years of relevant upstream bioprocessing experience, gained within GMP manufacturing environments and/or MSAT or process development teams.
- Demonstrated ability to collaborate effectively across functions and serve as a key interface between customers, sales, product management, and quality organizations.
- Prior commercial or customer-facing experience is preferred.
- Ability to work independently in controlled laboratory and manufacturing environments, with the use of appropriate personal protective equipment (PPE) as required (e.g., safety glasses, gowning, gloves, lab coat, hearing protection).
- Willingness to travel up to 40% within Southeast Asia (SEA).
