Field Service Engineer - North UK
As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.
Field Service Engineer - North UK
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials
Job Description
The Role: As a Field Service Engineer with Unity Lab Services, you'll provide technical expertise for Molecular and Chromatography instrumentation (FTIR, NIR, UV-Vis, HPLC, IC, Sample Preparation, and Discreet Industrial Analysers) primarily in the North of the UK with occasional travel throughout UK and Ireland.
Key Responsibilities:
- Deliver exceptional customer service through high-quality installations, repairs, and maintenance
- Provide technical support for the instrumentation in your field of expertise.
- Resolve technical issues efficiently while following safety protocols and guidelines
- Coordinate with team members to optimise work schedules
- Manage company assets including parts inventory and equipment
- Submit accurate and timely service and expense reports
Required Qualifications:
- Background in Electronics, Chemistry, Physics, Engineering, or related fields
- Self-motivated with strong problem-solving and interpersonal skills
- PC proficiency and ability to work with specialised software
- Valid UK Driving License
- Availability to travel within territory (Monday-Friday with occasional overnight stays)
- Excellent written and verbal English communication skills
Preferred:
- 1+ year experience operating or servicing analytical equipment or related application support.
- Knowledge of UV-Vis/FTIR/Molecular instrumentation, HPLC, IC, GC or high-throughput testing.
Benefits:
- Competitive salary, annual bonus, and company car
- Comprehensive health, wellness, and retirement benefits
- Career advancement opportunities within a global organisation
