Chemistry Inside Sales Account Manager

Waters Corporation is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Chemistry Inside Sales Account Manager

Overview

Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Inside Sales Specialist to support the very successful growth of our businesses. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented Inside Sales teams have over the years delivered great and sustainable technical solution.

As Inside Sales Specialist, this role will have primary duty for driving Chemistry Consumables Products sales of our full range of solutions and services within the assigned market space. The desired candidate should be a self starter who is focused on customer success. 

Responsibilities

• Working in a matrix environment, the person will drive sales growth of Chemistry Consumables products, both objectively and collaboratively in the assigned teritorry.
• Accountable for driving business within all sales districts of assigned teritorry.
• Meet daily and weekly productivity metrics (phone calls, phone attempts, e-mail etc.)
• Increasing market-share at existing accounts and prospecting new business opportunities.
• Utilizing telephone and electronic sales communication methodologies (email, voicemail etc.), team members will speak with and sell to laboratory end users and decision makers. 
• Partner with Field Sales counterparts to drive business.
• Utilizing Waters’ internal CRM database as a tool for tracking sales activities, open opportunities and campaign follow-up initiatives.
• Preparing and implementing comprehensive Business Development activities for their assigned sales territory/market.
• Delivering concise and relevant reports and updates on business development initiatives.
• Occasionally traveling to the specified sales territory to support customer visits, seminars, internal planning meetings etc. 

Qualifications

Education:

• Bachelor's or Master’s degree in Chemistry, Chemical Engineering, or related scientific discipline

Experience:

• 3–5 years of experience in inside sales, account management, or customer support within the chemical or scientific industry.

Skills:

• Strong technical background in analytical technologies, especially LC and MS
• Action oriented and eager to achieve results
• Excellent verbal & written communication skills and presentation skills
• Highly organised / well-prepared / time management skills
• Strong interpersonal skills and a good listener
• Ability to adapt in a fast-paced, target-driven environment.
• Strong understanding of chemical products, lab workflows, and scientific applications.
• Ability to interpret technical data sheets and communicate product benefits effectively.
• Proven track record in lead generation, pipeline management, and closing deals.
• Experience using CRM tools (Salesforce) to manage customer interactions and sales activities.
• Comfortable working cross-functionally with field sales, marketing, and product teams.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.