Field Service Engineer
A leader in mass spectrometry and capillary electrophoresis solutions, SCIEX is there, where it counts. Time and time again. Providing the precision detection and quantitation of molecules needed for scientists to make discoveries that change the world. Whether your career focus lies in sales, engineering, marketing or science, there's a place for you here. As part of the SCIEX team, you’ll accelerate your professional and personal development to amplify both your career and your impact on the world.
Field Service Engineer
The Field Service Engineer is responsible for providing customer satisfaction through technical service, installation, operation, training and repair of specialized equipment including undertake product installation on client premises. This position reports to the Taiwan Service Manager and is part of the Field Service Team based in Kaohsiung, Taiwan.
In this role, you will have the opportunity to:
- Schedule, carry out planned maintenance calls and perform regular customer visits.
- Provide training and technical advice on instruments both in person and by phone
- Monitor repairs in terms of organization's service/ warranty cover and in making suggestions as to product improvements
The essential requirements of the job include:
- Bachelor Degree in Life science, Chemistry, or equivalent.
- 3 or more years of relevant Service experience in Life Science industry is highly desirable.
- Good track record of successful technical experience in the Life Science market
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
