Field Service Engineer – LC/MS

VRS Recruitment (US) is a specialized scientific recruitment company focused on analytical chemistry, mass spectrometry, chromatography, and the broader life sciences sector. Built on the principle of "Scientists Recruiting Scientists," the company combines technical expertise with professional recruitment services to help organizations identify highly qualified scientific talent while supporting candidates in advancing their careers.
Rather than operating as a traditional recruitment agency, VRS Recruitment employs consultants with scientific backgrounds who understand the technologies, applications, and terminology used throughout analytical laboratories and instrument manufacturers. This technical knowledge enables the company to accurately assess both candidate qualifications and employer requirements, resulting in more effective and targeted recruitment.
Field Service Engineer – LC/MS
Are you a factory trained Field Service Engineer (FSE) with experience servicing mass spectrometers? The primary focus of this position will be the repair, maintenance, and installation of LC-MS/MS systems across the east coast.
Primary Responsibilities
- Repair, maintain, and install Mass Spec instrumentation
- Provide basic customer training / technical support for installed instruments and software
- Document and report all repairs, product failures, design change recommendations, and other field service paperwork in a timely fashion
- Manage repair parts inventory
- Train and support staff and less experienced personnel
- Maintain knowledge of current technology and applications
Candidate Qualifications
- 2+ years working in the field with Shimadzu mass spectrometers
- Thorough and logical troubleshooting style
- Strong interpersonal skills; ability to keep cool under pressure
- Driven to provide exceptional service
Salary:
- $100-120K salary
- Vehicle reimbursement OR Company car
- 401k with match
- Health / Life Insurance