Application Support Scientist

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role contributes to the success of SCIEX’s accurate mass product portfolio and partners with Sales, Service, and Product teams to deliver pre-sales support, customer presentations, and technical expertise

This position reports to the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role.  

In this role, you will have the opportunity to:

• Prepare and deliver customer demonstrations showcasing SCIEX LC/MS products and workflows. Provide on-site training for customers on SCIEX hardware and software platforms and offer ongoing support to ensure customer satisfaction and product efficiency.
• Work with business and sales units to pinpoint areas needing growth, identifying key application areas.
• Investigate and develop comprehensive solutions (including sample preparation, analytical methods, and reporting) for internal use or customer deployment and collaborate with colleagues in different regions to develop a full suite of application solutions.
• Assist in defining and developing new hardware and software products, thoroughly test these new products within both the nominal and accurate mass product portfolio.
• Participate in scientific conferences, seminars, and training programs to stay updated and contribute to the scientific community.

The essential requirements of the job include

•  Bachelor’s, Master’s, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
• 2+ Experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques with strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
• Ability to present scientific data clearly to diverse audiences and build strong relationships with customers and internally within SCIEX
• Proven capacity to troubleshoot instrumentation and application-related issues
• Experienced with small molecule quantitation on triple quadrupoles

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• The job function includes up to 50% of travel in North America if based local to the demo sites in Marlborough, MA or Golden, CO. If based remotely, job function includes travel up to 75%.
• Possess a current driver license with an acceptable driving record.

It would be a plus if you also possess previous experience in:

• Using SCIEX instrumentation and software
• Knowledge of clinical market trends, assays, and laboratory workflows and Prior experience working in a University Core Facility
• Experience in training and supporting customers on instrumentation and software

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The annual salary range OR the hourly range for this role is $74k-$92K This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

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