Account Manager analytical solutions

Hi there!

Are you ready to dive into a world where science is not just a passion, but a driving force for innovation?

Join us at RIC, a family-owned European center of excellence in the field of analytical laboratory solutions. For over 35 years we have been supporting our customers in various industries with our scientific know-how and technical expertise.

We are a happy bunch of technology geeks and lab rats. Science has a special place in our heart and R&D runs through our veins. Every day we are proud of the results we deliver to our customers and the impact we have in the field. As our business continues to grow we want to make sure we mantain close relationships with all of our customers.

This is why our Lab sales team in Kortrijk is currently on the lookout for an:

ACCOUNT MANAGER ANALYTICAL SOLUTIONS

WITH A HEART FOR SCIENCE & A KNACK FOR DEALMAKING

THIS IS YOU

• Interacting with people makes me 🙌🏻 HAPPY 🙌🏻

• Look at me juggling all these calls, meetings and contracts…

• Great at presenting, even better at listening 😉

• Microsoft Office… no problem… I can do that with one hand… but should probably use two.

• Fluent in Dutch and English (writing and speaking), other languages: we have a solid customer base in Europe and beyond, so always nice-to-have 👍

• Not one but two eyes for detail (duh, we are selling analytical sciences here, you know).

• At least 5 years of experience in a science-driven role (research/project management) within one or more application domains (e.g. agricultural, nutritional, (petro)chemical, environmental, industrial, toxicological, clinical, medical, diagnostic, pharmaceutical, biotechnological).

• Experience in a project-driven commercial environment, working with clients and contracts = 👍

• Experience in analytical sciences and instrumental methodologies with a focus on chromatography and mass spectrometry = 👍 👍 👍

YOUR ROLE

• You help realize our company’s commercial strategy by promoting our state-of-the-art analytical solutions within our ever-growing customer base.

• You are responsible for managing and expanding your client accounts throughout the different sectors where we as a service provider are active.

• You develop a strong relationship with your accounts by regular interactions (emails, calls, videocalls) and in-person visits. You are their trusted go-to-person for new project requests.

• You go the extra mile to understand your customer’s evolving needs. You stay on top of their progress and keep track of internal and external factors that could influence our ongoing collaboration or trigger new opportunities.

• You prepare official proposals with the help of our scientific experts and your supervisor. You follow up with internal and external stakeholders to ensure contracts are sent out and approvals are received in a timely manner.

• You use dedicated tools to prepare your proposals and budgets, follow in-house flows for contracting and log all your prospecting and sales activities in our CRM system to ensure a traceable history.

• You represent our company at national and international events, workshops and conferences.

• You are willing to travel, with a maximum of 20% of your time.

• You are regularly present at our headquarters in Kortrijk.

• You report to the Director BD & Sales.

WHAT WE BRING TO THE TABLE

• You will be part of a family-owned and ambitious laboratory organization at the forefront of scientific evolutions

• You will have a position with autonomy and responsibility, with opportunities to support your professional growth

• You will join a dynamic team in an international environment

• You will receive a competitive salary with fringe benefits

• You will have flexible working hours and the ability to work remotely

DO YOU HAVE WHAT IT TAKES? APPLY NOW!

Send your CV and motivational letter to [email protected]. Your application will be considered quickly and confidentially. Our Privacy Policy is compliant with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of these data (“GDPR”). More information can be found at RIC: Privacy statement.