Instrument Inside Sales Account Manager

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.

We are looking for a motivated and well-spoken inside instrument sales representative to join Waters Korea. Instrument Inside Sales Account Manager (Inside instrument sales specialist) will be responsible for developing new leads, communicating with customers, understanding customers' needs, and ensuring a smooth sales process. This position will be responsible for entire instrument business including lead qualification & follow up, potential customer management, distributor management etc as working closely with field business group.

INSTRUMENT INSIDE SALES ACCOUNT MANAGER

Responsibilities

Instrument Inside Sales Account Manager (Inside instrument sales specialist) will work as a fundamental role in achieving ambitious customer acquisition and business growth objectives. This position will share all instrument business growth goals with following roles.

Instrument Lead qualification and follow up

• Review/communicate to customer.

• New account/contact creation.

• Generate opportunity and transfer opportunity to field account managers.

• Working closely with Business development Specialist & lead routers.

• Close opportunities for revenue creation.

Potential customer opportunity development and management

• Not created opportunity by Field Sales Group.

• Potential opportunity creation and management.

Distributors and Dealers opportunity & order management

• Instrument distributors opportunity creation and management in COMPASS.

Distributors (Instrument) management

• Contract revise and maintenance.

• COMPASS Contents publisher for distributors.

Commercial Operations works

• Customer data management - accounts, contacts, opportunity etc

Qualifications

• Minimum Bachelor degree.

• Previous experience a related sales position preferred.

• Proficiency in Microsoft Office and CRM software such as Salesforce.com.

• Excellent communication skills, both verbal and written.

• Good organizational skills and the ability to multitask.

• Excellent phone and cold calling skills.

• Exceptional customer service skills.

• Strong listening and sales skills.

• Ability to achieve targets.

• Good English skill preferred.