Clinical Application Specialist

Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.

CLINICAL APPLICATION SPECIALIST

Job description

Waters Clinical Business Unit is looking for an UPLC-MSMS technical expert in clinical analysis. Someone who is genuinely excited by customer success and is ready to work at our customer sites in hospitals and clinical labs to ensure that our customers can provide reliable clinical diagnostics to their patients. We want you to be the person that these lab analysts are happy to see each time you visit.

This role is based in Bangalore, India and requires up to 50% national wide travel to assist the regions.

The ideal candidate would have both and applications and Instrument troubleshoot background.

Responsibilities

The main responsibility of this role is ensuring the success of our clinical laboratory customers in India by providing LC-MS applications and software support. Typical work falls into these categories.

• Method implementation

• Method development

• User training

• Presale activities

• Corrective actions

• System preventative maintenance

The ideal candidate will already be familiar with many of the analytical methods in use in these labs currently and be able to work completely independently. As a Application specialist level position we would expect the candidate to have a firm grasp of their local market situation and a strategic plan for how best to use their technical skill set to further Waters market share, in addition to a high level of technical competency.

Qualifications

• A degree in Biochemistry, Chemistry or similar, a post graduate degree is a clear advantage.

• At least 10 years UPLC-MSMS experience, although the more experience the better.

• Ideally your experience will involve Waters’ single and tandem quadrupole MS systems and/or working in the clinical UPLC-MSMS analytical field.

• Experience with ToF systems a bonus.

Nobody is perfect, but here are some competencies that we value in the team;

• Experience with Waters Empower software.

• HRMS experience.

• Independence in managing workload.

• Responsiveness to customers

• Accountability

• Problem solving (analytical thinking, mental flexibility)

• Customer centric attitude

• Technical aptitude

Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.