Training Content Specialist (CE)

For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers relevant to disease, improve patient care in the clinic, bring relevant drugs to market faster and keep food healthier and safer. At SCIEX, you’ll find a rewarding role that amplifies your impact on the world and helps you realize life’s potential.

SCIEX is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

TRAINING CONTENT SPECIALIST - CE

Are you looking to use your knowledge and experience to help design and create highly specialized scientific education programs for our Capillary Electrophoresis (CE) systems?

• The Training Content Specialist - Capillary Electrophoresis's main responsibility is designing and creating highly specialized scientific education programs and troubleshooting content for our CE systems.

• This includes leading the direction of the development of our customer facing content.

• This content will be Customer facing eLearning, How To Videos, digital training course materials, Instructor-led course materials, self-help knowledge articles, methods and exercises.

• The Training Content Specialist- Capillary Electrophoresis will work with various cross-functional teams.

• This position will ensure that all content is designed using the latest methods to improve customer learning retention as well as improve customer experience.

• There will be many opportunities to learn content development but will also allow growth opportunities in improving the customer journey.

• This position is part of the Customer Experience group in Strategic Marketing and will be located in our Framingham, MA, Brea, CA, Concord, ON or Redwood Shores, CA location. SCIEX empowers our customers to solve the most impactful analytical challenges in quantitation and characterization.

This job available in 3 locations:

• Framingham, Massachusetts, United States of America
• Brea, California, United States of America
• Redwood City, California, United States of America

In this role, you will have the opportunity to:

• Continuously improve the quality of our training and support programs and content

• Research the latest scientific literature to ensure we are using the most effective education tools and methods for CE

• Work directly with other Applications Scientists and Service subject matter experts to determine the critical scientific information customers need to learn to successfully run advanced applications.

• Build new digital content to educate our customers. Focus on eLearning and How to Video design and creation. This will include voice-over and voice narration.

• Test digital tool updates on our website, in our CRM (Salesforce.com) and on our LMS

The essential requirements of the job include:

• A B.S. in Analytical Chemistry, Biochemistry or related life science degree with a minimum of 3 years of experience in Capillary Electrophoresis.

• Significant experience with troubleshooting and testing CE methods

• Experience conducting training for users of analytical instruments

• Some experience creating training and support materials

• Experience using SCIEX CE systems

It would be a plus if you also possess previous experience in:

• Latest content authoring tools including but not limited to: Articulate 360 (Storyline, Articulate 13) and Captivate

• Ability to speak English clearly for voice narration

• Using LC-MS systems

The salary range for this role is $100,000 - $115,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

SCIEX, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits.

At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.