Why Your Column Isn’t Always the Culprit: Smarter HPLC Troubleshooting

Unexpected changes to our chromatography often lead us to suspect the column first.   But, in many cases, the true source of the problem is somewhere else in the system.  In this webinar, we’ll explore some of the common chromatography issues we most often hear about as technical support specialists. Whether you’re dealing with shifts in retention time, pressure fluctuations, unexpected peaks, ghost peaks, missing peaks, or your peak shapes just don’t look right, we’ll walk through practical steps for diagnosing and resolving the problem. Having an understanding for where issues typically occur can help us to quickly identify the problem, implement the right corrective action, and prevent the problem from recurring in the future.

Speaker: Jean Lane (Application Engineer, Agilent Technologies, Inc.)

Jean has been employed with Agilent since Nov 2010 in technical and applications support and has a primary role supporting Agilent’s full line of LC columns and consumables, which also includes support for Agilent’s GPC/SEC product line. She came to Agilent thru acquisition of Varian and the former Polymer Laboratories. Jean has 20 plus years of technical and applications support for both HPLC and GPC consumable products. In addition to practical chromatography experience in the laboratory, she has had many, many years in her technical role involving customer support providing assistance and troubleshooting for customer chromatography issues.