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Waters Corporation
Waters Corporation, the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials and food sciences for nearly 60 years.
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Meet the Experts - Part 2 - Flexible Service and Support Plans

RECORD | Already taken place We, 12.5.2021
Andy will present the latest service and support solutions from Waters giving you control over the options that best fit your laboratories’ unique needs.​
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StartupStockPhotos: Waters Corporation - Meet the Experts Webinars

StartupStockPhotos: Waters Corporation - Meet the Experts Webinars

Introducing Waters FlexCHOICE which offers personalized, flexible support, maintenance, and service options.

With FlexCHOICE, you can select mySystem Coverage and customize your system-level services and support, while maintaining the performance you have come to trust from Waters.​

The presentation will focus on three main aspects of how you can access service and support from Waters.

  • Overview of the latest online support resources and tools - self-help knowledge base, how-to videos, educational resources etc.

  • How to connect remotely to Waters technical support Expert Centres and use of remote and augmented reality technology.

  • Latest development in Waters flexible On-Site Service options - learn how you can build your best-fit service coverage.

Presenter: Andy Billingsley (Service Marketing Manager Europe, Waters Corporation)

Andy has been at Waters for over 30 years (he says he joined aged 4) in technical chromatography and software-based roles in Northern Europe.​

Prior to joining Waters Andy worked in the pharmaceutical industry in the field of Neuroscience Research.​

He obtained a degree in Biochemistry from the University of Liverpool.​

Waters Corporation
 

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